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Adding Optimization to Contract Compliance: Small additional effort, big dividends

Posted on by Julie Gardner

The following is a guest post by TC2 Senior Consultant Julie Gardner, who leads TC2′s Contract Compliance and Optimization practice. The tales of carrier billing run afoul are legendary among telecom professionals. Indeed, the proliferation of errors and sheer volume … Continue reading


Billing reviews are only as good as your contract allows them to be

Posted on by Julie Gardner

The following is a guest post by TC2 Senior Consultant Julie Gardner, who leads TC2′s Contract Compliance and Optimization practice. One of the worst [best?] examples of cranky carrier contract practices is the tendency of carriers to limit your ability … Continue reading


Finding the billing error is the easy part …

Posted on by Julie Gardner

The following is a guest post by TC2 Senior Consultant Julie Gardner, TC2′s senior Contract Compliance and Optimization practice expert. If there’s one thing that users universally complain about, it’s the prevalence of billing errors. Telecom managers around the country … Continue reading