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Navigating Microsoft Lync to SIP Trunking services and gear

By Posted August 15, 2012

As unified communications now finally moves into the arena of corporate procurements – more often than not in the form of deployment of Microsoft Lync Server 2010 – you need some new information resources at your fingertips. That’s particularly true in knowing how to connect Microsoft Lync to SIP trunks.

One key resource is brought to everyone’s attention by our friend Gary Audin in the current issue of Telecom Reseller. Through testing, Microsoft has compiled a list of Infrastructure Qualified for Microsoft Lync. For example, click on ”Supported IP-PBXs” and you’ll get three – Avaya’s Communication Manager S8300, Cisco’s Unified Communication Manager in various releases, and one enterprise product from Alcatel-Lucent.

Not just a listing, “support” is described and qualified for all three of these products. Microsoft lists known limitations for all of them. You’ll certainly want to know about issues like comfort noise, ISDN failover, what monitoring reports do and don’t tell you, and the like. You’ll also want to see which Session Border Controllers, Survivable Branch Appliances, and other gear has been tested with Microsoft Lync.

For the first time, our upcoming San Diego conference, “Negotiate Enterprise Communications Deals,” includes a session on including Microsoft Lync in procurements as part of a new, third-day workshop on hot topics. If the conference name looks new, it is. This is a new version of our venerable Telecom Negotiation Conference, which for 20 years has been training enterprise professionals in the science and art of doing mainly carrier deals. Now, whether it’s transport services, managed services, essential networking gear, or software licenses, we’re covering the procurement galaxy for corporate networking.

You certainly won’t want to miss the Lync session. My colleague David Lee observes that most companies don’t realize they already have the licenses to deploy Lync from an end-user perspective given their existing Microsoft Enterprise Agreement, so their investment may be much less compared to a greenfield solution with Cisco or Avaya. David and other experts from TC2 and LB3 will be giving you the latest on the nexus between procurement and deployment when it comes to Lync. Check here for details.

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