TC2's David Rohde on Telecom

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News and Analysis From the Enterprise User Viewpoint

Tag: Terms and Conditions


Nextel customers: Your transition work starts now, since Sprint’s already started theirs

Posted on by Justin Castillo

The following is a guest post by LB3 partner Justin Castillo. As well known as it’s been that Sprint would be shutting down the Nextel iDEN network, last week’s announcement that the network will be decommissioned “as early as” June … Continue reading


Short contracts, reverse auctions, buying consortiums, and other things that don’t work in telecom

Posted on by David Rohde

One reason that we’ve held a telecom negotiations conference twice a year for 20 years is that there’s a continual flow of very smart people into the telecom field who have to unlearn the right way to buy every other … Continue reading


AT&T to customer: It’s “impractical” to give you all the pricing, terms and conditions in your contract

Posted on by Justin Castillo

The following is a guest post by LB3 partner Justin Castillo, whose practice includes resolving customer-carrier disputes and negotiating enterprise wireless/wireline service contracts. Negotiating telecom agreements has never been easy or simple. First there were tariffs. Lots of them. Not only were … Continue reading


What’s good for the enterprise is good for Level 3

Posted on by David Rohde

With “duopoly” replacing “Big 3” as the usual way of describing the first tier of enterprise wireline carriers, you’d think it would be easier for a new carrier to break into the top tier. Surely enterprises are hungry for an … Continue reading


Giving enterprise-ready competitive carriers a chance to succeed

Posted on by Keith Cook

The following is a guest post by TC2 Project Director Keith Cook, who is based in the Atlanta area. We’re seeing a resurgence of a second tier carrier market. Several long-standing telecom names whose attention to enterprises had been spotty … Continue reading


Billing reviews are only as good as your contract allows them to be

Posted on by Julie Gardner

The following is a guest post by TC2 Senior Consultant Julie Gardner, who leads TC2′s Contract Compliance and Optimization practice. One of the worst [best?] examples of cranky carrier contract practices is the tendency of carriers to limit your ability … Continue reading


Your carrier, your technology choices, and the Lowest Common Denominator

Posted on by David Rohde

If your principal carrier is the one that starts with either the letter “A” or the letter “V,” then you’ve already been asked to broaden your relationship with them, or you will be asked to do so soon. I guarantee … Continue reading


Great prices, lousy terms? How not to let your carrier sabotage the deal

Posted on by David Rohde

You might have thought that the IP convergerce era would have brought in easier networks and simpler contracts. You know, buy one service from one carrier, have it do everything, sign a single document where all the conditions for buying … Continue reading