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Pat Gilpatrick

How Much is your Benchmarking Clause Worth?

Posted on by Pat Gilpatrick

In the ever spinning merry-go-round of tactics that vendors use to claw back contract benefits that they have previously agreed to, we’ve seen a recent trend of vendors seeking to remove benchmarking language (also referred to as “rate review language”) … Continue reading

A new day, a new design: The multiple cost considerations behind SIP Trunking

Posted on by Pat Gilpatrick

The following is a guest post by TC2 Project Director Pat Gilpatrick, who is based in Baltimore. The appeal behind SIP Trunking is deceptively simple. Enterprises have long been interested in taking voice off the circuit-switched telephone network and onto … Continue reading