Media Center

Media Center

Managed services deals can yield the best transport prices

The carriers’ desire to sell managed services is demonstrated by the aggressive transport services pricing that customers can get when buying transport and managed services at the same time.

But procuring and migrating to managed services can be daunting, with a huge range of technical, service management, human resource, commercial and legal issues. If negotiated and shaped correctly, managed services procurements can deliver substantial benefits, whether you’re contemplating relatively simple managed router solutions or outsourcing the management of an entire network.

You don’t have to be shy about customizing your managed services requirements. It's typical for companies to retain core and unusual competencies in-house, such as custom network security management processes, network architecture and design, or vertical-industry-specific management tasks. At the same time you can outsource more routine network management tasks including equipment monitoring, incident management, configuration management, reporting and the like. Of course you have to watch for hidden costs and excessive management fees. A well-designed RFP that draws on broad enterprise experience can be especially useful here.