Tue Sep 23 | 2025

The Hidden Value of Pre-RFP Activities – How to Shape a Smarter Sourcing Process

Thu Sep 18 | 2025

Rethinking Supplier Support – Effective Strategies for the Enterprise

Wed Sep 10 | 2025

Bill Shock Ahead – Verizon’s Legacy Voice Rate Surge

Tue Sep 9 | 2025

Verizon’s HCL Gamble

Mon Aug 25 | 2025

U.S. Wireless Fees and Trends

Mon Aug 25 | 2025

Preparing for Verizon’s Legacy Service Sunsets

Fri Aug 1 | 2025

The Regulatory Reckoning for ESG

Fri Aug 1 | 2025

What Arista’s Acquisition of Velocloud Means for the Enterprise

Wed Jun 25 | 2025

Effective Negotiations When You Don’t Have Any Competition

Mon Jun 9 | 2025

From Complexity to Clarity: Negotiating Enterprise-Grade Cisco Contracts

Tue Jun 3 | 2025

Charter to Acquire Cox Communications

Thu May 22 | 2025

Will AT&T’s Latest Service Guide Change Force You Into a Technology Migration?

Fri Apr 4 | 2025

Growth of Private 5G

Thu Apr 3 | 2025

Sustainability Requirements in your Network Service RFP?

Wed Apr 2 | 2025

Are Your Cisco Negotiations Becoming Increasingly Challenging?

Thu Mar 20 | 2025

The Evolving Landscape for CCaaS Services in 2025

Fri Mar 14 | 2025

2025 Regulatory Outlook and the Impact of Tariffs on ICT Services

Fri Feb 28 | 2025

Controlling Chaos – Expanding Beyond Traditional TEM

Thu Feb 20 | 2025

Can Network-as-a-Service (NaaS) Be What You Want it to Be?

Mon Feb 10 | 2025

Wired No More – The Growth of LEO Solutions

Fri Jan 31 | 2025

Bulk Messaging Charges – Will Ofcom Come to the Rescue?

Mon Jan 27 | 2025

AT&T Increases the Property Tax Allotment Surcharge

Wed Jan 22 | 2025

Transacting for a Successful ERP Transformation

Thu Jan 2 | 2025

Current Trends in IT Outsourcing and the Rise of XLA’s

Thu Dec 19 | 2024

“EULA’s and AUP’s and Hidden Terms …Oh My!” – Finding and Fixing ICT Online Terms

Tue Nov 26 | 2024

Unpacking Gartner’s 2024 TEM Market Guide

Wed Nov 20 | 2024

Running Effective RFPs in an Evolving Market

Thu Oct 17 | 2024

Sourcing and Contracting for CCaaS Solutions in the Age of AI

Tue Oct 8 | 2024

T-Mobile and AT&T Data Breach Settlements at the FCC

Wed Oct 2 | 2024

Broadband Technology is Transforming the Enterprise WAN

Wed Sep 18 | 2024

The Evolving Commercial Model for Broadband Service

Thu Aug 22 | 2024

The Evolving Business Case for Broadband in the Enterprise WAN

Thu Aug 22 | 2024

Another Data Breach May Put Enterprise and Individual Data at Risk

Mon Aug 19 | 2024

Risky Business – AI in Your Contact Center

Fri Jul 19 | 2024

Supreme Court Decisions Curtail Agency Powers and Could Impact the FCC

Wed Jul 17 | 2024

AT&T Suffers Yet Another Major Data Breach

Tue Jul 2 | 2024

The Time has Come for Broadband

Thu Jun 20 | 2024

TC2’s Takeaways from the 2024 Enterprise Connect Conference

Wed Jun 19 | 2024

Announcing TC2’s IT Cost Management Practice

Thu Jun 13 | 2024

The Search for Innovation in Outsourcing Services

Fri May 31 | 2024

Net Neutrality and the Open Internet

Wed May 29 | 2024

Coping with COLA in your Outsourcing Deal Negotiations

Fri May 10 | 2024

Lumen’s Recent Layoff Announcement

Thu Apr 18 | 2024

Farewell to AT&T Corp.

Mon Apr 8 | 2024

Look Out for Upcoming Changes to Lumen Account Support

Thu Apr 4 | 2024

Deal Integration – Headache or Opportunity?

Wed Apr 3 | 2024

Examining AT&T’s Recent Data Breach: Does it Put Enterprise Information at Risk?

Thu Mar 14 | 2024

Fixed Wireless Access

Wed Mar 6 | 2024

Contract Guardrails to Prevent AI Mishaps

Fri Mar 1 | 2024

Pendulum Swings for Managed Services

Fri Feb 23 | 2024

Rethinking Cloud

Fri Feb 16 | 2024

Enterprise Customers Diversify Away from Cisco

Tue Feb 13 | 2024

Contact Centers as a Service: Our Predictions for 2024

Thu Feb 1 | 2024

CBRS: A Work in Progress

Thu Feb 1 | 2024

ICT Regulatory Outlook

Fri Jan 19 | 2024

The Continued Transformation of the Legacy Enterprise MPLS WAN

Fri Jan 19 | 2024

Emerging Technologies

Thu Jan 4 | 2024

Predictions & Hot Topics for 2024 – Introduction

Fri Dec 15 | 2023

Amazon and Enterprise Private 5G

Wed Dec 13 | 2023

Generative AI for the Enterprise Customer

Mon Nov 20 | 2023

Budgeting and Forecasting for Your ICT Services in 2024

Mon Nov 13 | 2023

A Paradigm Shift in Carrier Service Management Costs

Mon Nov 6 | 2023

When Sourcing Dedicated Internet Access, Consider the Full Cost Picture

Fri Oct 27 | 2023

Negotiating ICT Contract Renewals in an Evolving Market

Fri Oct 20 | 2023

The FCC Acts to Reinstate Net Neutrality Rules (Again!)

Thu Oct 5 | 2023

The Accelerated Pace of Technology Evolution: NYC – October 24, 2023

Tue Oct 3 | 2023

The Gartner TEM Market Guide Returns

Fri Sep 15 | 2023

Verizon and HCL Strategic Partnership Update

Wed Sep 13 | 2023

Carriers’ Cost Cutting Actions May Impact Your Account Support

Thu Aug 31 | 2023

Sourcing Internet-transport Network Services – the Portfolio Approach

Tue Aug 22 | 2023

Verizon & HCL Announce Strategic Partnership

Wed Aug 16 | 2023

Navigating the Co-Management Conundrum

Thu Aug 10 | 2023

Has My Provider Gone “MAD”?

Fri Jul 28 | 2023

Lumen’s New Rate Increase

Fri Jul 21 | 2023

Planning for Success with Good ICT Document Retention Practices

Wed Jul 19 | 2023

Avoiding the Dreaded “Undeliverable” Text Message

Mon Jul 17 | 2023

Reflections on Twenty Years of Change

Fri Jul 14 | 2023

ChatGPT’s Implications for Networking and Communications – Part 2

Tue Jun 20 | 2023

Large Price Increases for Legacy Telecom Services Create Challenges for Enterprise Customers

Thu Jun 15 | 2023

AI is Already Affecting IT Services and Providers

Tue Jun 6 | 2023

5G Deployment and Radio Altimeters – A Clash of Industries and Regulators – Summer 2023 Update

Thu May 25 | 2023

ChatGPT’s Implications for Networking and Communications – Part 1

Thu May 18 | 2023

Five Pain Points to Address in Your Next ICT Deal

Thu May 4 | 2023

Five Steps to a Successful ICT Procurement

Tue Apr 25 | 2023

The Importance of a Coordinated Deal Handoff from Business to Legal

Tue Apr 25 | 2023

Sourcing Update from the Front Lines

Fri Apr 7 | 2023

Five ICT Money Moves You Need to Make

Wed Apr 5 | 2023

New FCC Rules Target Spam Text Messages

Tue Apr 4 | 2023

MAD Events Will Impact ICT Deals in 2023

Thu Mar 23 | 2023

Negotiating Cloud Commitments

Fri Mar 10 | 2023

Big Changes in the TEM Industry

Fri Mar 10 | 2023

Gridlock in Washington, DC: The Consequences of Regulatory Inaction

Mon Mar 6 | 2023

Dealing With Avaya’s Bankruptcy: Back and Forth … and Back Again

Mon Mar 6 | 2023

Mistakes to Avoid in a Global Cloud Migration

Wed Feb 15 | 2023

What a Recession Could Mean for Enterprise Deals

Fri Feb 3 | 2023

NIST’s BYOD Best Practices Will Become De Facto Standard of Care for Enterprises

Fri Feb 3 | 2023

Vendors Have a Surcharge Addiction

Wed Feb 1 | 2023

Fixed Wireless Access – A Technology Whose Time Has Come

Fri Jan 20 | 2023

TEM is More Important Than Ever

Wed Jan 11 | 2023

Online Guides – The Trojan Horse of ICT Contracts

Podcasts & Thinking

CONFERENCES

Coming Soon!

Articles

2025 TRENDS – WHAT TO WATCH IN THE ICT ENVIRONMENT

Net Neutrality: What is Old is New Again

Contract Guardrails to Prevent AI Mishaps

Predictions & Hot Topics for 2024

Happy New Year!

Carriers vs. aggregators: How to select the optimal mix of network transport providers

Podcasts & Thinking

Listen and subscribe on Spotify or iTunes.

CONFERENCES

Coming Soon!

Articles

2025 TRENDS – WHAT TO WATCH IN THE ICT ENVIRONMENT

Net Neutrality: What is Old is New Again

Contract Guardrails to Prevent AI Mishaps

Predictions & Hot Topics for 2024

Happy New Year!

Carriers vs. aggregators: How to select the optimal mix of network transport providers