SIP trunking (VoIP based on the Session Initiation Protocol, which has become the industry standard for enterprise VoIP) has been in development for years. It’s now becoming mainstream as enterprises focus on cutting costs. But before kissing TDM voice goodbye, you need to make sure that the sellers keep their […]
Prices for telecom services have been falling for as long as any of us can remember. Price savings in return for contract renewals, or as part of mid-term contract benchmarking exercises, or as the result of a competitive procurement, have become the de facto expectation of IT and procurement departments. […]
Corporate reorganizations are becoming almost commonplace in this difficult economic climate. Even the largest, most storied institutions are finding themselves parties to mergers, acquisitions, divestitures and downsizings they probably didn’t envision as recently as three months ago, much less when they negotiated their last round of wireless service and equipment […]
The focus of Customers’ Corner is typically commerce and policy — carrier contract machinations, or key regulatory issues that affect the user bottom line. That said, once in a while we venture into technical subjects, if only to burnish our geek bona fides. This is one of those times. In […]
